DELIVERY & RETURNS
We'll always aim to post your order out within 24 hours between Monday to Friday.
For UK orders:
Standard delivery usually takes around 2-3 working days.
For international orders:
Standard delivery orders are usually delivered in around 5-10 working days.
Please note that import taxes and duties are not included in the delivery price. Taxes and duty charges are your responsibility and will be collected from you by your country’s local carrier prior to delivery.
Need to return and item? Just e-mail firstname.lastname@example.org with your order number and reason for return. We will then e-mail you all of the details you need.
All items must be in perfect unused condition and in their original packaging. Any items that are not in perfect condition or are returned outside of the 14 day return period will not be accepted.
Please note that we do not accept returns on sale items or orders made with a discount code.
Customers are responsible for the return cost, we recommend using a tracked service as we are not responsible to missing packages. If you received free delivery, then £3 will be deducted from your refund to cover postage costs. We aim to process refunds as quickly as possible, but please allow 3-5 working days.